Talent Systems Analyst
Liverpool, GB
About us
At Winston Taylor, we set the standard, together.
Winston Taylor is a transatlantic law firm built for the businesses, people, and markets driving capital and innovation. Here, you're in the room. In the action. Sleeves rolled up.
You'll work with leading clients. Disruptors. Fast-growth companies. And help them to stay one step ahead of the moment and make critical decisions that shape their future. We're present in the U.S., U.K., Europe, Latin America, and the Middle East, combining the scale and speed that clients demand.
You'll be trusted with real responsibility from the outset and build experience through hands-on work. We take your progression personally. We provide the platform. You shape the work around your goals and aspirations.
Step into the moments that matter. Join Winston Taylor.
Position summary
Based in our Liverpool office and sitting within the Talent department, the Talent Systems Analyst is a pivotal role for someone who combines analytical rigor with a genuine passion for making HR systems and data work harder for the people who rely upon them.
You will be the first point of contact for Talent Systems users - triaging requests, troubleshooting issues, and guiding colleagues on how to use systems effectively. Working closely with the wider Talent team, you will identify opportunities for automation and improvement, while creating and maintaining reports and dashboards that enable data-driven decision-making. Maintaining data integrity through regular audit and data cleansing will be central to the role.
You will bring experience within an HR function, with particularly strong proficiency in HR systems administration, alongside strong reporting capability and advanced Excel skills. You are able to manage competing priorities in a fast-paced environment and are delivery-focused, detail-oriented, and resilient, using your initiative to make a meaningful impact.
Position responsibilities
HR Systems and Processes
- Provide first-line support for Talent Systems to all end users, troubleshooting issues and triaging any change requests which come into the shared Talent Systems team mailbox.
- Escalating support queries to appropriate internal or external technical support partners when required, and collaborating closely with them to ensure timely resolution for the end user.
- Provide support and guidance to Talent systems users, to help ensure that they can effectively utilize HR systems. This includes developing and enhancing our guidance materials.
- Collaborate with the Talent team to analyze HR processes and identify opportunities for automation, standardization and improvement to increase efficiency and accuracy.
- Support with continuous process improvement, through the utilization of technologies to ensure best practice for all users across the firm.
- Support with system changes (e.g. enhancements and upgrades), which includes consulting with end users, undertaking testing and communicating changes to key stakeholders.
- Collaborate with other Business Professional teams to define system requirements and workflows.
Data and Reporting
- Support with the reporting functionality within SAP SuccessFactors and support in the implementation of reporting best practice for all stakeholders.
- Create, maintain and enhance reports and dashboards to enable the Talent team to monitor HR metrics and KPIs.
- Provide guidance to Talent Systems report users on available reports and utilization of said reports.
- Extract, analyze, and interpret HR data to provide insights and support data-driven decision-making.
- Help the Talent team maintain data integrity, through regular and ad-hoc data audit and cleansing activities.
- Support with timely third-party reporting, which extends to current and prospective clients and various external market data surveys.
- Support with any ad-hoc reporting requests from internal Talent and external stakeholders, which come into the shared Talent Systems team mailbox.
Experience, skills, and qualifications
Essential
- Experience using HR systems (ideally including SAP SuccessFactors).
- Experience working in an analytical/reporting role within a HR function with a clear understanding of HR processes and people data.
- Proficient in excel including advanced functions such as: PivotTables, formulas, and data manipulation/transformation.
- Experience interpreting and analyzing HR data, extracting meaningful insights and presenting in a visually compelling format.
- Ability to work to deadlines in a fast-paced environment, you are organized and can manage competing priorities with a delivery focused approach balanced with high level of attention to detail.
- Strong communication skills with the proven ability of establishing effective working relationships across a diverse set of stakeholders.
- Tenacious and resilient, using your initiative to overcome obstacles and problem solve.
Desirable
- Experience working within professional or financial services.
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